Hospitality Area Manager
Full Time • Rockville
Area Manager Hospitality Division
Restaurants | Hotels | Cinemas | Social Clubs & Premium Guest-Facing Properties
AMR US is hiring an experienced Area Manager to lead operations across our Hospitality Division supporting restaurants, hotels, cinemas, social clubs, private clubs, and other premium guest-facing environments. This is a true player coach leadership role for someone who leads by example, works alongside their teams when needed, and takes ownership of results. You will oversee direct staff supervision, subcontractor management, quality control inspections, account startups, and serve as the primary liaison between our clients and field teams. This is not a desk job. This is a leadership seat for someone who thrives in fast-paced environments, solves problems quickly, and knows how to protect both service quality and client relationships.
What You’ll Do
Lead Operations Across Multiple Accounts
- Manage hospitality focused client locations including restaurants, hotels, cinemas, social clubs, private clubs, and entertainment venues
- Ensure service quality, staffing coverage, and operational consistency across all assigned accounts
- Protect client retention through strong execution and proactive leadership
Direct Staff Supervision
- Lead frontline teams, supervisors, and support staff
- Coach, train, and hold teams accountable for performance, professionalism, and urgency
- Lead by example with strong field presence and hands on leadership
Subcontractor Management
- Oversee subcontractor performance and accountability
- Ensure schedules, service scope, and compliance standards are met
- Address service issues quickly and maintain high execution standards
Quality Control Inspections
- Perform regular inspections across all assigned properties
- Document findings, corrective action plans, and service recovery measures
- Maintain proactive quality control, not reactive damage control
Account Startups
- Lead onboarding and launch of new client accounts
- Coordinate staffing, supplies, equipment, and operational readiness
- Create strong first impressions and smooth service transitions
Client Relationship Management
- Serve as the primary point of contact for assigned accounts
- Act as liaison between client leadership and field crews
- Build strong relationships with General Managers, Facilities Managers, and Operations Leaders
- Resolve issues quickly and professionally
Who You Are
You may be a strong fit if you:
- Lead by example instead of managing from behind a desk
- Have strong hospitality, hotel, restaurant, cinema, or club operations experience
- Are bilingual in English and Spanish (strongly preferred)
- Have excellent interpersonal and communication skills
- Can manage both clients and crews with confidence
- Solve problems fast and take ownership naturally
- Stay calm under pressure and make good decisions quickly
You are the kind of person people trust when things need to get fixed.
A Day in the Life
No two days look the same.
You may start your morning walking a hotel property, reviewing overnight service quality and meeting with management.
By midday, you could be at a restaurant account solving an operational issue, coaching your team onsite, or handling a service recovery situation.
Later that afternoon, you may be launching a new cinema account, reviewing labor plans, or conducting inspections across multiple locations.
You will get a behind-the-scenes look at how restaurants, hotels, entertainment venues, and private clubs operate while leading the teams that keep them running.
You’ll experience new places, solve real problems, and be part of building something bigger than just another cleaning company.
Why Join AMR
Be Part of a Team That Cares
At AMR, we believe strong people perform best when they feel supported, respected, and trusted.
We are building more than a cleaning company we are building a professional service platform where leadership matters and people grow.
We value:
- Ownership
- Accountability
- Professionalism
- Teamwork
- Long-term career growth
We want leaders who care.
Not managers who simply check boxes.
Compensation
$60,000 Base Salary + Quarterly P&L Bonuses
This role includes a competitive starting salary plus quarterly performance bonuses tied directly to the financial and operational performance of your assigned accounts.
This includes:
- Account profitability
- Labor efficiency
- Client retention
- Quality control performance
- Successful account startups
- Subcontractor management
- Service execution consistency
We reward ownership.
Not just attendance.
The stronger your accounts perform, the stronger your upside.
Additional benefits include:
- Mileage reimbursement
- Company technology support
- Leadership development
- Long-term growth opportunities
Apply If You’re Ready
This role is for someone who wants responsibility.
Someone who wants to lead.
Someone who wants to build something.
If that sounds like you
Apply today.
Compensation: $60,000.00 per year
What we do
Tailor and execute a specific cleaning maintenance plan for a facility or properties.
How we do it
We achieve this by ensuring that we work closely with our customers and partners, understanding their unique needs and preferences to deliver exceptional cleaning services that stand the test of time, season after season. At AMRUS INC, our most crucial qualities are dependability and proactivity. We excel in handling challenges with proactive solutions.
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